Tige Boats Receives NMMA Awards For Customer Satisfaction
ABILENE, TX – October 31, 2005 – Tigé Boats received the 2005 National Marine Manufacturers Association CSI recognition Award for Excellence in customer satisfaction. In ceremonies held last week in conjunction with the IBEX industry conference in Miami Fla., NMMA recognized Tigé for superior customer service in the “Inboard Tournament Ski boat” segment of the industry.
In addition to exemplary customer service, Tigé was also recognized for its commitment to quality and its support of industry efforts to enhance the consumer boating experience.
“We are extremely honored to receive a NMMA Award for Excellence in customer satisfaction,” remarked Tigé President Charlie Pigeon. “The NMMA’s CSI program is completely unbiased and objective. Every customer is surveyed, and that’s very important to Tigé because we value customer feedback.”
Tigé has maintained excellent customer satisfaction scores since it began participating in the NMMA program in February of 2004. During the first quarter of ’05, Tigé placed well above the average CSI mark for inboard boat manufacturers who participate in the NMMA CSI program in the categories of overall boat satisfaction, engine satisfaction and overall dealer satisfaction.
Tigé utilizes feedback from its customers and dealer network when designing new products and modifications for current boats. These figures objectively verify Tigé’s high quality, unmatched versatility and commitment to the customer.
Boat buyers of participating manufacturers receive a customer satisfaction survey after purchasing their boat. The NMMA then compiles the results of the surveys for the boat manufacturers that participate in the NMMA CSI program.
Tigé Boats Inc. is headquartered in Abilene, Texas, where it manufactures eight direct drive and sport V inboard models ranging from 20 to 24 feet in length. Tigé has distinguished itself with its innovative approach to inboard design, construction and new technology. The
patented Tigé ConvexV hull and TAPS2 technology have helped expand inboard performance, multi-sport versatility and user convenience. All Tigé models are backed by the Tigé LifePlus lifetime replacement warranty, the only replacement warranty in the industry. Tigé has more than 80 dealers in 10 countries.
For additional information, contact Kip Davis, Director of Marketing, at 325-676-7777 or by email, kip@tige.com.
